Onsite Property Manager Job Description – Pine Woods
*THIS POSITION REQUIRES THE PROPERTY MANAGER TO PERFORM MAINTENANCE AS WELL.
Managerial position with authority, responsibility, and accountability to plan, implement and monitor operations, profitability, quality service, marketing, and resident relations of the property, while maintaining the investment.
ORGANIZATIONAL RELATIONSHIPS:
REPORTS TO: Regional Manager – Multi-Family Division, Directly Owners/Principals of Red Rock Realty Group, Indirectly
Works with accounting department staff, other site managers, other management company employees, outside vendors, and service providers.
MAJOR DUTIES AND RESPONSIBILITIES
Duties include, but are not limited to:
- Prioritize, plan, assign, and monitor daily activities, service requests, make-ready priorities and construction projects.
- Maintain inventory system of maintenance supplies.
- Responsible for fiscal budgetary compliance to approved operational budget.
- Complete budget preparation, and annual property inspection for same.
- Maintain a budget control log and reviews financial statements monthly.
- Achieve budget goals regarding occupancy, expenses, etc.
- Review monthly income, expense, and variance budget reports.
- Negotiate for supplies and services with vendors and contractors to achieve the best possible prices.
- Obtain purchase orders per policy and advise manager of any expense overages.
- Ensure all invoices are processed/posted per company standards.
- Maintain cash receipt journal, daily and monthly reports.
- Compliance with management company personnel, operations policy and procedures, and compliance to all company standards and policies.
- Inspect property daily to ensure a quality presentation of the community.
- Maintain resident relations, deal with complaints and problems relating to service and lease provisions.
- Ensure timely submission of all reports per standard.
- Process and select new residents in accordance with the management company’s Statement of Rental Policy and Fair Housing Guidelines.
- Maintain records and resident files in an orderly and up-to-date manner.
- Collect rent, maintain account records, and make bank deposits.
- Prepare legal action for eviction when necessary.
- Provide effective marketing and communications, including advising management of pertinent issues as related to the community, market, or other respective issues.
- Prepare advertising and marketing plan for the development.
- Show and lease apartments, handle telephone inquiries.
- Conduct periodic market surveys.
- Collaborate with Regional Manager – Multi-Family Division and/or Owners to assess changes in rental market through analysis of customer traffic and rental records.
- Plan, promote and implement effective Resident Retention program.
- Communicate with residents through monthly newsletters, monthly community activities, regular resident recognition, follow-up on service requests and continual promotion of resident services.
- Organize and direct the Lease Renewal program by contacting residents at least 60 days in advance to schedule appointments for home visit and procure signature on renewal leases.
- Coordinate move out and unit disposition with those tenants that do not renew leases.
- Perform effective annual apartment inspections of each unit, including home visits with each renewal lease.
- Pine Woods does not have a designated Maintenance Technician; therefore, this Property Manager is responsible for performing varied service requests or contracting/overseeing outside vendors for more complex tasks when necessary.
- Responsible for turning vacant units in preparation for new tenants including, but not limited to, cleaning units and minor updates when necessary, installation of blinds, and similar work requirements.
- Attendance is an imperative job function.
Additional Requirements:
Employees must fulfill the performance standards of this position and comply with policies, rules, and procedures of the company, including those set out in all company manuals or otherwise communicated (verbally or in writing) to employees.
- Fair Housing Certification and ADA Compliance training
- Proficient in Microsoft Word, Excel, Outlook and Teams
- Knowledge of AppFolio software or other Real Estate management software
- Excellent verbal and written communication skills
- Detail oriented with strong organizational skills and ability to multi-task
- Excellent time management skills are essential to perform all administrative and maintenance tasks.
- Must strive toward Red Rock’s Vision and maintain Red Rock’s Values in all endeavors.
Physical Requirements: Extensive mobility and good physical condition. Must be able to perform the physical functions of the position, which may include, but are not limited to: ability to walk property, to complete physical inspections, deliver resident communications, and to show apartments.
Pre-Employment Screening: Must pass drug screening and background check. Must be bondable and have a valid driver’s license.
Job Type: Full-time
Pay: $34,000.00 – $36,000.00 per year
Schedule:
- Monday to Friday
- On call
Work Location: In person